What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules or regulations.

This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

Personal Data

Categories of Personal Data We Collect

The following describes the categories of personal data we collect and have collected over the past twelve (12) months:

Profile or Contact Data

First and last name
Email address
Phone number (when provided)
Company name

Device/IP Data

IP address
Device type and operating system
Browser type and version
Referring URL

Web Analytics Data

Pages visited and time spent
Click patterns and navigation paths
Feature usage statistics
Session duration and frequency

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

You: When you provide information directly to us, such as when you fill out contact forms, subscribe to newsletters, or communicate with us via email
Automatic collection: When you use our Services, we automatically collect certain information through cookies and similar tracking technologies
Third-party analytics providers: We receive analytics data from services that help us understand how users interact with our website

Our Purposes for Collecting Personal Data

We collect and use Personal Data for the following purposes:

Providing and improving Services: To operate our website and services, respond to inquiries, and enhance user experience
Communication: To send you information about our services, updates, and promotional materials (with your consent where required)
Analytics and research: To understand how users interact with our Services so we can improve them
Legal compliance: To comply with applicable laws, regulations, and legal processes
Security: To protect our Services, users, and the public from fraud, abuse, and security risks

How We Share Your Personal Data

We may share your Personal Data with the following categories of third parties:

Service providers: Companies that provide services on our behalf, such as hosting, analytics, email delivery, and customer support
Business partners: With your consent, we may share data with partners to provide integrated services
Legal requirements: We may disclose data when required by law, legal process, or government request
Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred

We do not sell your Personal Data to third parties.

Tracking Tools and Opt-Out

We use tracking technologies such as cookies, pixels, and similar technologies to collect information about your interactions with our Services.

Types of tracking technologies we use:

Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors use our website
Functional cookies: Remember your preferences and settings

Opt-out options:

You can manage cookie preferences through your browser settings
You can opt out of interest-based advertising through industry tools like the Digital Advertising Alliance's opt-out page
You can request deletion of your data by contacting us directly

Data Security and Retention

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Personal Data of Children

Our Services are not directed to children under 16 years of age, and we do not knowingly collect Personal Data from children under 16. If we learn that we have collected Personal Data from a child under 16, we will delete that information as quickly as possible. If you believe a child under 16 has provided us with Personal Data, please contact us at blaine@fenrirproductconsultancy.com.

California Consumer Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your Personal Data under the California Consumer Privacy Act (CCPA):

Your California Privacy Rights

Right to Know: You can request information about what Personal Data we collect, use, disclose, and sell
Right to Delete: You can request deletion of your Personal Data, subject to certain exceptions
Right to Opt-Out: You can opt out of the sale of your Personal Data (note: we do not sell Personal Data)
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
Right to Correct: You can request correction of inaccurate Personal Data

To exercise these rights, please contact us using the information in the Contact section below. We will verify your identity before processing your request.

European Union Data Subject Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

Your GDPR Rights

Right of Access: You can request a copy of the Personal Data we hold about you
Right to Rectification: You can request correction of inaccurate or incomplete data
Right to Erasure: You can request deletion of your Personal Data in certain circumstances
Right to Restriction: You can request that we limit the processing of your data
Right to Data Portability: You can request your data in a structured, commonly used format
Right to Object: You can object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

Legal Basis for Processing:

We process your Personal Data based on:

Your consent
Performance of a contract with you
Our legitimate interests (such as improving our Services)
Compliance with legal obligations

International Transfers: When we transfer Personal Data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

If you wish to exercise any of these rights, please contact us. You also have the right to lodge a complaint with a supervisory authority in your country of residence.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by email (if you have provided one) or by posting a notice on our website prior to the change becoming effective.

Contact Information

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us:

Fenrir Labs

Fenrir Consultancy

Amsterdam, 1014ZL, Netherlands

Email: blaine@fenrirproductconsultancy.com

KvK: 96580887

BTW: NL005219082B03